Warranty

At HAWK Food Service Equipment, we stand by the quality and durability of our products. That’s why we offer an industry-leading warranty designed to give you peace of mind and ensure your equipment operates at peak performance.

Warranty Overview

• 3-Year Parts and Labor Warranty
  Covers repair or replacement of defective parts and labor costs by certified technicians.

• 5-Year Compressor Warranty
  Ensures long-term reliability and performance for your refrigeration equipment.

What’s Covered?

Our warranty is designed to protect your investment and minimize downtime:

• Defective parts replacement
• Labor costs for repairs performed by certified service providers
• Coverage for compressor issues for up to 5 years

How to File a Warranty Claim

Filing a warranty claim with HAWK is quick and simple:

1. Contact Support: Reach us at support@hawkfoodservice.com or call 1 (888) 537-1877.
2. Provide Documentation: Share your equipment model, serial number, and proof of purchase.
3. Schedule Service: We’ll guide you to a certified technician for prompt repairs or part replacement.

Exclusions

The warranty does not cover:

• Improper installation or unauthorized modifications
• Damage caused by misuse, neglect, or accidents
• Routine maintenance or cleaning
• Consumable parts such as filters or gaskets

Why Choose HAWK?

• Industry-Leading Coverage: We’re confident in the reliability of our equipment.
• Dedicated Support: Our Customer Support team is available 24/7 to assist with claims and inquiries.
• Quality Assurance: Repairs are performed by CFESA-certified technicians for guaranteed service excellence.

Maximize Your Warranty

To ensure full warranty coverage:

• Use certified technicians for installation and maintenance.
• Perform routine cleaning and maintenance as outlined in the user manual.
• Report any issues promptly to avoid further damage.

Register Your Equipment

Register your HAWK equipment to activate your warranty and gain access to important product updates and support:
Register My Equipment Now

Questions?
Contact us today!
Email: support@hawkfoodservice.com
Phone: 1 (888) 537-1877
Live Chat: Available on our website

At HAWK, we’re committed to keeping your kitchen running smoothly. Trust us to deliver the quality, reliability, and support you deserve.